Booking Policy:
- Reservation Confirmation: A valid credit card is required to secure a reservation. Full payment must be made to confirm your booking.
- Payment Methods: We accept major credit cards and bank transfers. Payments made via bank transfers must be received within 1 hours of booking.
- Cancellation Policy: Cancellations made more than 30 days before the arrival date will receive a full refund. Cancellations made between 14 to 30 days before the arrival date will be charged 50% of the total booking amount. Cancellations made within 14 days of the arrival date are non-refundable.
- No-Show Policy: In the event of a no-show or early check-out, the full booking amount will be charged.
Check-In and Check-Out:
- Check-In Time: Check-in time is 2:00 PM. Early check-in is subject to availability and may incur an additional fee.
- Check-Out Time: Check-out time is 12:00 AM. Late check-out requests are subject to availability and may incur an additional fee.
Property Policies:
- Smoking: Smoking is strictly prohibited inside the villa. Designated smoking areas are available within the property.
- Pets: Pets are not allowed on the premises.
- Maximum Occupancy: The maximum number of guests per villa is as specified in your booking confirmation. Additional guests may incur extra charges.
- Noise and Disturbance: Guests are expected to respect the peaceful environment of the villa. Excessive noise and disturbances are not tolerated.
Privacy Policy:
- Personal Information: We collect personal information for booking and communication purposes only. We do not share this information with third parties.
- Security: We employ industry-standard security measures to protect your personal information. However, we cannot guarantee the security of data transmitted over the internet.
Refund Policy:
- Refunds: Refunds for cancellations will be processed within 7-10 business days. The refund amount will be credited to the original payment method.
- Force Majeure: We reserve the right to cancel or modify bookings in the event of unforeseen circumstances, including but not limited to natural disasters, government regulations, or other force majeure situations. In such cases, a full refund will be provided.
Contact Information:
Maribel Villa Bali
(CV Maribel Manajemen Mandiri)
Address: Jl. Beji Ayu No. 6, Seminyak – Kuta. Bali
Phone: +62823-3960-0678
Email: info@maribelvillabali.com